FREE SHIPPING WORLDWIDE ON ORDERS OVER $100CAD

FAQs

Shipping

Shipping within Canada and the United States is $15CAD (~$12USD), anywhere else it is $20CAD (~$15USD).

Any orders over $100CAD (~$72USD), before applicable taxes, will receive automatic free shipping.

NOTE: If your order qualifies for free shipping by spending $100CAD or more and you decide to return an item or items, if the order after items are returned is less than $100CAD (to qualify for the original shipping), the $15CAD for the original shipping be charged.

We ship worldwide with tracking and insurance purchased for reliable postage.  Please ensure your proper address, email address and phone number are inputted in case of any issues with your package.

Processing will take approximately 3 business days, but may take up to 1 calendar week depending on volume.

It takes 7-10 business days for most deliveries – any orders outside Canada may take longer as customs may hold items for inspection.

Please note: Due to COVID-19, shipping may take longer than expected.

Returns

For safety and security during the COVID-19 pandemic, we will not be accepting any returns at this time. Sorry for any inconvenience this may cause.

For safety and security during the COVID-19 pandemic, we will not be accepting any returns at this time. Sorry for any inconvenience this may cause. 

For safety and security during the COVID-19 pandemic, we will not be doing any exchanges at this time. Sorry for any inconvenience this may cause.

Refunds

Refunds will be processed on the same card the order was processed after the returned item(s) have been received and processed.

Currency

Our website automatically converts from CAD to USD using the drop-down box at the top right-hand side of the screen. You can toggle between the two and the currency rate will be based on that days’ conversion rate.

Please note: If you choose to toggle between the two currency, the website resets itself and unfortunately, your cart will empty as a result.

Everyone’s credit card is different, please consult them about any additional charges before purchasing.

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